Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

I stored my email address in My Profile but received a paper notification through the postal mail. Why?

You will receive your notices by postal mail if:

  • you remove your e-mail address, 
  • you change your e-mail address and fail to validate it,
  • you did not accept the terms of service,
  • the Ohio Department of Taxation ceases to offer the e-mail service notification.