Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

What is the Income Tax Online Services registration process?

Click on Income Tax Online Services and click "Register".

  • Confirm Your Identity – You will be required to provide your social security number, last name and date of birth. All of this information must match our records.
  • Provide Security Settings – You will be required to create a User ID, password and answer two security questions.
  • Provide Contact Info – You have the option to provide daytime and alternate telephone numbers and an e-mail address. Providing and validating a good e-mail address will provide you with additional features of Online Services.