Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

What are the benefits of using Income Tax Online Services?

This secure portal gives you the ability to:

  • electronically file personal and school district income tax returns free of charge,
  • electronically pay personal and school district income tax liabilities,
  • electronically receive certain notifications that are available for viewing and/or printing,
  • view previously made personal and school district income tax payments, 
  • view and print transcripts of tax returns filed for the last ten years,
  • view and print 1099-G / 1099-INT notices.

This free service also gives you the ability to update certain contact information (i.e. mailing address, telephone number and/or email address) and security settings (passwords and security questions).