Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

Who is eligible to use Income Tax Online Services?

Ohio taxpayers who have successfully registered with our Online Services are eligible to use these free online services. You will be required to provide your social security number, last name and date of birth. Additionally, you will be required to enter the 2016 Ohio Withholding amount from line 14 of your Ohio  IT 1040 income tax return or the issue date of your current Ohio Driver's License or State ID. If you have attempted to register but have been unsuccessful, click here to learn what you need to do to be eligible for this service. If you filing an Ohio income tax return for the first time, you are not eligible to use Online Services. Once you have successfully registered with Ohio Income Tax Online Services you are able to access all of our online services.