Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in. A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

What should I do if I receive a message that the identity confirmation quiz is unavailable?

If you are unable to access the quiz, it may be that:

  • There is not enough information available to present you with an identity confirmation quiz;
  • The time period to take your identity confirmation quiz has expired; OR
  • Steps have been taken to protect your identity (i.e. credit freeze).

In this case, you must confirm your identity by submitting certain documentation. Please click here for further instructions.