Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in. A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

What happens if I fail my identity confirmation quiz?

You can take the quiz a total of three times online. If you fail your first or second online attempt, you will be given another chance to pass the quiz online. If you fail all three online attempts, you can take the quiz an additional two times by calling the Department of Taxation at 1-855-855-7579 (1-800-750-0750 for the hearing impaired) from 8:00 am to 5:00 pm, Monday through Friday excluding holidays.

If you fail any or all attempts to pass your quiz, you can confirm your identity by submitting certain documentation. Please click here for further instructions.

Note: Because the Department does not store the information used for your quiz, and it is immediately discarded upon the quiz’s completion, the Department does not know which questions you answered correctly or incorrectly.