Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

What if I have failed all attempts online to take the quiz?

You may contact a representative at the toll free number listed on your letter to see if they can assist you over the phone. You will be required to have the Reference Number and the Authorization Code from your letter and the amount of refund claimed on your Ohio income tax return for a representative to assist you.