Frequently Asked Questions

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

What are some of the common errors that I may experience when filing electronically?

Some of the common difficulties include:

  • Withholding payments that exceed reasonability. This may delay the refund while we wait for copies of the W2s.
  • Taxpayers who give their preparers the wrong routing number and/or account number when requesting a refund or an ACH payment from a checking or savings account.
  • Taxpayers who give the preparer a deposit slip instead of a voided check to verify a routing or account number.
  • Software that picks up the address from last year’s return. Although this is beneficial, it causes problems when the taxpayer moves and doesn’t inform the preparer.
  • Taxpayers who move within seven days after filing a return.
  • Taxpayers who close bank accounts within seven days after they file a return.
  • Preparers who identify a school district with a name or name combination on the W-2, (e.g. Rey2509, Reynoldsburg, or SD 2509). You should only use the SD #, (e.g. 2509).