Fighting Identity Theft & Income Tax Fraud

What happens if I fail my identity confirmation quiz?

You can take the quiz a total of three times online. If you fail your first or second online attempt, you will be given another chance to pass the quiz online. If you fail all three online attempts, you can take the quiz an additional two times by calling the Department of Taxation at 1-855-855-7579 (1-800-750-0750 for the hearing impaired) from 8:00 am to 5:00 pm, Monday through Friday excluding holidays.

If you fail any or all attempts to pass your quiz, you can confirm your identity by submitting certain documentation. Please click here for further instructions.

Note: Because the Department does not store the information used for your quiz, and it is immediately discarded upon the quiz’s completion, the Department does not know which questions you answered correctly or incorrectly.