Tips and Peak Schedules
We're here to help! Taxpayer Services is located at 4485 Northland Ridge Blvd., Columbus, OH 43229. Our hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Friday.
- Our agents are available through email at Email Us
- Low call volume from 8 a.m. - 10 a.m.
- The Walk-In Center is available for taxpayers who may not have access to a computer to file and pay their Ohio taxes electronically. Each workstation is equipped with a computer, printer and telephone to facilitate a self-service approach. If a taxpayer needs assistance to complete their tax filing transactions or have their questions answered, the taxpayer can call and speak to one of our agents.
- Backpack Policy
Please be aware that volume can be high during peak tax filing season
| Tax Type
|| Peak Calling Periods
| Individual Income Tax
|| February 1 through April 30
| Sales Tax
|| 23rd of every month (highest call volumes on January 23rd & July 23rd)
| Employer Withholding
|| 15th of every month
|| February 10, May 10, August 10, November 10