Frequently Asked Questions

Frequently Asked Questions Tool

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on  the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

How do I become eligible for electronic notification?

Once you have successfully registered in the Income Tax Online Services portal you must provide us with a good email address. You will be required to validate your email address by receiving an email from us that includes a validation code. You will need to copy that code from the email and go back to My Profile to enter the validation code. Once you have confirmed your email address with us you will need to navigate to My Notification Settings, accept the terms of service which will activate you to receive electronic notification that a particular notice is available for electronic viewing/printing. Once that notice is activated you will no longer receive a paper copy of those types of notices in the US postal mail until you deactivate your selection.


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