Frequently Asked Questions

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Frequently Asked Questions Tool

The Ohio Department of Taxation has compiled a list of frequently asked questions covering many different categories.

To view the questions, click on the "Select Category" bar and then click on  the category you are interested in.  A list of questions will appear pertaining to that category. Then click on the question you are inquiring about and the answer will appear.

I don't recall receiving a refund in that amount. How can I verify that it was issued?

If you requested a refund check, you can request a photocopy of the cancelled check by contacting our Taxpayer Services Division at 1-800-282-1780, select individual income tax and opt to speak to an agent.  If you requested a direct deposit to your bank account, you should review your bank statement(s) and/or check with the ACH department of your banking institution.

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